Physics Computing Services - On-Line Help

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WHO WE ARE AND WHAT WE DO:

Physics Computing Services is a small team of engineers whose main focus is providing and maintaining the servers and services associated with the physics.harvard.edu domain including e-mail, online apps, websites and file services. We provide to all holders of a valid Physics account e-mail, web hosting, online storage, remote login and other services. Additionally, we provide web hosting for lab/group sites, internal custom web applications and specialized software support for staff and the chair's office.

We also provide general workstation installation and sign-on services for the Physics adminstrative staff, 1st and 2nd year graduate students and common-use terminals and printers in the Physics Research Library. General computing for faculty and others is still provided by FAS-IT/HUIT and dedicated grad/undergrad students or group IT departments.

While Physics Computing Services does seem to duplicate some services provided by the university, the sciences often have special requirements and needs that go beyond the standard model. A need for more capacity, performance, custom applications and/or flexibility in these services, along with a need to offer unique support to our G1 and G2 population, has been identified and it is our mission to fill that gap. This is most evident in our larger file and email storage offerings, web services and our networked home directories for our local workstations and terminals. Our mission is not to replace FAS/HUIT, but to enhance or expand services that increase the efficiency and running of the department as well as providing for Physics's unique needs.

Where to go if you need help:

Physics Faculty, Post-Doc, Lab, G3+ Research Computing Physics Staff, G1, G2
FAS/HUIT Help Desk
5-7777 or 5-9000
ithelp@harvard.edu
FAS-IT website
Research Computing
Oddyssey Cluster, etc.
rchelp@fas.harvard.edu
RC website
Physics Comp. Svcs.
help@physics.harvard.edu
This Website





  • PHYSICS EMAIL/FILES/ACCOUNTS/WEB/PRINTERS
  • Physics Administrative Staff, G1, G2 or issues with physics.harvard.edu: Choose a link from the
    categories on the left or contact Physics Computing Services
  • Printers/Terminals in the Physics Library or administration offices: Choose a link from the
    categories on the left or contact Physics Computing Services
  • For help with a service provided by Physics Computing Services: Choose a link from the
    categories on the left or contact Physics Computing Services
  • To request a Physics account, please click 'Accounts' then 'Request Account 'on the left.
  • OTHER COMPUTING SERVICES
  • Faculty Computer Support HUIT/FAS Desktop Support or ithelp@harvard.edu or 5-7777
  • Research Computing (RC/HPTC) rchelp@fas.harvard.edu rc.fas.harvard.edu
  • Projectors or Media equipment contact Media & Technology Services/IMS or call 5-9460
  • Lecture Recording - Instructional Media Services
  • CfA - For Center for Astrophysics support: Contact CfA IT
  • HETG - For High Energy Theory Group support: Contact FAS-IT
  • SEAS - For School of Engineering and Applied Sciences support: Visit SEAS IT
  • GENERAL/FAS - For general computing issues and FAS e-mail: Visit the FAS Computing site
  • SOFTWARE - To purchase software or hardware for yourself, research or faculty: Visit Technology Services
  • SOFTWARE - For Harvard provided software for your laptop, research or personal computer: Visit the FAS-IT/HUIT Software site
  • WIRELESS NETWORK - For wireless access for your laptop or other device: Visit the Harvard NOC Autoreg System or view instructions here and here.
    (these instructions can be used for wired devices as well as wireless)
  • WIRED NETWORK - To register your lab/desktop machine on the Harvard network: Visit the Harvard NOC Autoreg System - Also How to find your MAC Address
  • LAPTOPS - For information about setting up or restoring your laptop click here Repairs? click here
    (Note: Physics Computer Services does not support or provide laptops)
    (Note: No portable devices are allowed on the Physics subnet [121].)
  • Harvard Enterprise Information Security Policy - Applies to all of Harvard
  • FAS/HUIT Computer Rules and Responsibilities - Applies to all of FAS
  • View FAS Outages and Downtime information (also see left panel of this page)
  • Server Room Temperature
  • VFAQ: Very Frequently Asked Questions

    Need a key for Mathametica on your PC/Mac/Linux? Click Here
    What are the Physics e-mail settings? Click Here
    Find more answers on our FAQ or on the Navigation menu on the left.
    To get blacklisted write to trap@physics.harvard.edu