Physics Computing Services - On-Line Help

No issues.

HUIT StatusDashboard http://services.huit.harvard.edu/status-dashboard/

 

WHO WE ARE AND WHAT WE DO:

Physics Computing Services is a small team of engineers whose main focus is providing and maintaining the servers and
services associated with the physics.harvard.edu domain including e-mail, online apps, lab and departmental websites
and file storage services. 

ADDITIONAL
We provide to all holders of a valid Physics account e-mail, web hosting, online storage, remote login and other services. Additionally, we provide web hosting for lab/group sites, internal custom web applications and specialized software support for staff and the chair's office.
We also provide printing support for 1st and 2nd year grad students and common-use printers in the Physics Research Library. General computing for staff, faculty and students is provided by FAS-IT/HUIT.
While Physics Computing Services does seem to duplicate some services provided by the university. A need for more capacity, performance, custom applications and/or flexibility in these services has been identified and it is our mission to fill that gap. This is most evident in our larger file and email storage offerings, web services and our networked home directories.
Our mission is not to replace FAS/HUIT, but to enhance or expand services that increase the efficiency and running of the department as well as providing for Physics's unique needs.

 

Where to go if you need help:

 Faculty, Staff, Post-Doc, Lab, G3+ Research Computing Physics  G1, G2 Printers/network
FAS/HUIT Help Desk 5-7777 or 5-9000 ithelp@harvard.edu FAS-IT website Research Computing Oddyssey Cluster, etc. rchelp@fas.harvard.edu RC website Physics Comp. Svcs. help@physics.harvard.edu This Website

QUICK HELP MATRIX

Printers in the Physics Library, G1, G2 or administration offices (except toner):  contact Physics Computing Services

For help with a service provided by Physics Computing Services: Choose a link from the categories on the left or contact Physics Computing Services

To request a Physics account, please click 'Accounts' then 'Request Account 'on the left.

OTHER COMPUTING SERVICES

Faculty/Staff/Student/Lab Computer Support HUIT/FAS Desktop Support or ithelp@harvard.edu or 5-7777
Research Computing (RC/HPTC) rchelp@fas.harvard.edu rc.fas.harvard.edu
Projectors or Media equipment contact Media & Technology Services/IMS or call 5-9460
Lecture Recording - Instructional Media Services
CfA - For Center for Astrophysics support: Contact CfA IT
HETG - For High Energy Theory Group support: Contact HUT
SEAS - For School of Engineering and Applied Sciences support: Visit SEAS IT
GENERAL/FAS - For general computing issues and FAS e-mail: Visit the HUIT Computing site
SOFTWARE - To purchase software or hardware for yourself, research or faculty: Visit the TechHub
SOFTWARE - For Harvard provided software for your laptop, research or personal computer: Visit the FAS-IT/HUIT Software site
WIRELESS NETWORK - For wireless access for your laptop or other device: Visit the Harvard NOC Autoreg System or view instructions here and here. (these instructions can be used for wired devices as well as wireless)
WIRED NETWORK - To register your lab/desktop machine on the Harvard network: Visit the Harvard NOC Autoreg System - Also How to find your MAC Address
LAPTOPS - For information about setting up or restoring your laptop click here Repairs? click here (Note: Physics Computer Services does not support or provide laptops or desktops)