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Physics.Harvard.Edu Support

Maggie McFee and Milan Kupcevic lead the support team for the Physics.Harvard.Edu domain. They support the physics.harvard.edu servers, administrative staff and G1 and G2 workstations. Someone will be on site during normal business hours (Monday through Friday 9 AM until 5 PM [hours may vary due to projects or maintenance]). During these hours, we can be reached:
  1. By e-mail at help@physics.harvard.edu - This will create a help ticket which we will use to track your issue. It also allows us to track trends and recurring problems. If you are unable to send e-mail, you may use the form below.
  2. In person in our offices on the second and third floor of Jefferson. Please consider that this method provides no tracking for you or for us and does not allow us to prioritize our work as we should. As such, this method is strongly discouraged except for emergencies or instances where there is no better method.
Other Support Groups(Physics Computing Support does not replace FAS support.)

Alternate contact form


Requesting Help To request help with issues pertaining to the Physic Computer Services environment, select "Help Ticket" for 'category'. If you are not using a Harvard e-mail address address, please include your Name, Username and a phone number in case we need to verify your identity. If you are able, it is suggested that you email help@physics.harvard.edu rather than use this form.

Typos or Page Errors To report a type, incorrect content or other issue with one of our help pages, please select "Typos/Page Errors" under 'category. Please remember to include what page the error is on and describe the error.